An app for keeping in touch stays simple, focused only on chatting with people you already know and care about. An app for keeping records adds tools meant to help a business track customer conversations, such as a full profile, saved quick answers, labels for sorting, and a catalog for products. This piece explains the gap between the two clearly, in plain words, and helps readers de... https://anantya.ai/blog/whatsapp-business-vs-whatsapp/